Employee Experience: Why the Future of Work Starts Today

Employee Experience: Why the Future of Work Starts Today

In May 2017, I was privileged to be able to present at Australia's first ever Employee Experience Conference, hosted by PwC in their wonderful new premises in Barangaroo, Sydney.

The below is what I took away from the event.

From the C-Suite of a Big Four Firm

To have an idea book-ended by arguments from a Chief Economics Officer and a Chief Creative Officer was fascinating. Different perspectives. Similar conclusions.

The Chief Economics Officer: The economics were in-your-face brutal. Traditional powerhouse economies (the G7 / G20) are being caught up and overtaken by emerging economies. All signs are that the key indicators of economic health in many of the G20 countries are beginning to flatline. He predicted that talented people will start draining out of these countries and go to where the emerging money and interesting new work is.

The data is obviously worrying leaders. There was a great degree of pessimism about the chances of serious growth in all major English-speaking economies. Likewise, there was evidence that people didn’t believe their leaders were capable of comprehending and delivering the technologies necessary for becoming more competitive in such a world.

Except for Australia! Australian leaders are confident they can deliver growth - despite being seen by their employees as the least capable of comprehending and delivering new technologies of all leaders in the English-speaking world. That’s some disconnect!

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